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Volunteer Services

Enhancing the member experience through caring
and compassionate service from the heart.

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We believe in lending
a helping hand

At Kaiser Permanente, we believe health isn’t an industry – it’s a cause. And there’s no better feeling than a willingness to serve others for a worthwhile cause. By volunteering, you can add to the quality of our members’ lives – and the quality of your life, too.

Why volunteer with Kaiser Permanente?

As a volunteer, you’ll be a key communication link between patients, families, and hospital staff. Volunteers will be part of a team dedicated to providing high quality health care and experience the medical profession environment. In addition, benefits of volunteering include personal satisfaction, meeting new people, and giving back to the community.

Requirements for volunteering

Each volunteer must meet the following requirements to be eligible for our Northern California Kaiser Permanente Volunteer Program.

  • Meet the age requirements

    Adult Applicants – ages 18 years and older.

    High School Applicants – not available at all Kaiser Permanente locations.

  • Commit to a 4 hour shift, once a week

    This is the minimum commitment, as declared by the Kaiser Permanente facility location.

  • Communicate effectively in English

    Second language skills are valued.

  • Successful completion of background investigation

    Adult applicants only.

  • Complete initial health screening

    At no cost to the applicant.

  • Meet the physical and behavioral requirements

  • Complete new volunteer orientation

  • Not actively seeking employment

    Please note: Volunteering at Kaiser Permanente is not a gateway to employment. For employment opportunities, visit our Human Resources Department or apply online at

How to volunteer

To apply for the Kaiser Permanente Volunteer Program, you must meet the above requirements and submit an application. All applications are reviewed and approved based on the need, as determined by the individual Kaiser Permanente Volunteer Services Departments. Not all applicants are accepted.

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Frequently asked questions

What is the time commitment required of a volunteer?
Most Kaiser Permanente Volunteer Services programs require a weekly commitment.

I have been ordered by a court to do community service. Can I do this at Kaiser Permanente?
No. We do not accept volunteers for court-mandated service.

I am interested in an internship or a job shadow opportunity at Kaiser Permanente. Can Volunteer Services provide me with this opportunity?
No. Volunteer Services provides only volunteer opportunities. Internships/externships and Job Shadows are not arranged by Volunteer Services Department.

Why do you need my Social Security number?
This information is used for background checks and to verify your identity.

Are there health requirements?
Yes, there are appointments for a health screening that includes two-step TB testing or chest x-ray and immunizations as determined by Kaiser Permanente Employee Health Services. All health screenings are completed during business hours.

Do I need to be a Kaiser Permanente Member to Volunteer?
No, Kaiser Permanente Membership is not required.

How is my volunteer placement decided?
Placement is decided after acceptance and determined based upon facility needs.

When can I start volunteering?
Upon acceptance and completion of all requirements.

How can I contact Volunteer Services for more information?
Find contact info below.

Contact us

Send us a message

Give us a call

(925) 813-6367

Delta Fair
(925) 813-6367

(707) 651-2357

(510) 248-6713

(559) 448-5882

(925) 813-6367

(209) 476-3008

(925) 813-6367

(209) 476-3008

(707) 651-2357

(510) 752-6859

Park Shadelands
(925) 295-5487

(510) 307-3180

(925) 295-5487

Redwood City
(650) 299-3135

(510) 307-3180

(916) 784-5950

(916) 973-6580

San Francisco
(415) 833-2788

San Jose
(408) 972-7230

San Leandro
(510) 454-3078

San Rafael
(415) 444-2054

Santa Clara
(408) 851-1717

San Ramon
(925) 295-5487

Santa Rosa
(707) 393-4595

South Sacramento
(916) 688-2416

South San Francisco
(650) 742-2678

(209) 476-3008

(209) 476-3008

(707) 651-2357

(707) 651-2357

Walnut Creek
(925) 295-5487

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